Water damage can escalate quickly, leading to costly repairs and potential health hazards if not addressed immediately. At Tru North Restoration, we understand the urgency of the situation and are here to guide Alberta residents through the critical steps to take when faced with water damage. 

1. Ensure Safety First 

Water damage can pose immediate dangers, including electrical hazards and structural instability. Before taking any action, prioritize safety: 

• Turn off the power if water is near electrical outlets, appliances, or your circuit breaker. If you cannot reach the breaker safely, contact an electrician. 

• Assess structural stability—if ceilings are sagging or floors feel weak, evacuate the area immediately. 

• Protect yourself by wearing gloves, waterproof boots, and a mask if the water is contaminated. 

2. Identify the Source of Water Damage 

The type of water damage determines the level of risk and the steps for mitigation. Water damage typically falls into three categories: 

• Clean Water – From broken pipes, supply lines, or rainwater. This is the least hazardous but should still be removed quickly. 

• Grey Water – From appliances, dishwashers, or sump pumps. It may contain contaminants and requires proper cleaning. 

• Black Water – From sewage backups or flooding. This is highly toxic and requires professional remediation. 

If possible, shut off the water source to prevent further damage. If the issue stems from a broken pipe, locate your home’s main water valve and turn it off immediately. 

3. Document the Damage for Insurance Claims 

Proper documentation is crucial for insurance claims and restoration planning. Follow these steps: 

• Take clear photos and videos of the affected areas, including damaged walls, floors, furniture, and personal belongings. 

• Record the time and date when the damage was discovered. 

• Contact your home insurance provider as soon as possible to report the incident and begin the claims process. 

4. Remove Excess Water and Start Drying 

Time is critical when dealing with water damage. If it is safe to do so, begin the drying process: 

• Use mops and towels to soak up standing water. 

• Utilize wet/dry vacuums to extract larger amounts of water. 

• Open windows and doors to improve ventilation. 

• Set up fans and dehumidifiers to speed up drying and prevent mold growth. 

For significant water damage, professional water extraction services may be necessary to prevent long-term structural issues. 

5. Prevent Mold Growth 

Mold can develop within 24–48 hours of water exposure, making it essential to act quickly: 

• Remove wet carpets, rugs, and furniture from the affected area. 

• Disinfect hard surfaces with a mixture of water and mild detergent or a specialized antimicrobial solution. 

• If drywall or insulation is saturated, it may need to be removed to prevent mold infestations. 

If you notice a musty smell or visible mold spots, professional mold remediation services will be required. 

6. Contact a Professional Water Damage Restoration Company 

While some minor water damage can be managed independently, extensive damage requires professional intervention. Tru North Restoration specializes in water damage restoration in Alberta, offering: 

• 24/7 emergency water extraction 

• Advanced drying and dehumidification techniques 

• Mold prevention and remediation 

• Structural repairs and restoration 

Our team ensures that your property is restored quickly and efficiently, preventing long-term issues such as mold and structural deterioration. 

7. Review Your Insurance Coverage and Plan for Prevention 

Once the immediate crisis is handled, take proactive steps to prevent future water damage: 

• Schedule regular plumbing maintenance to check for leaks and weak pipes. 

• Install water leak detection devices and sump pump alarms. 

• Ensure proper drainage around your home, including clean gutters and downspouts. 

If you need professional assistance, Tru North Restoration is here to help Alberta homeowners recover from water damage quickly and efficiently. For emergency water damage restoration, feel free to contact us at info@trunorthrestoration.ca or 587-754-0694.